We do our best to represent items. Occasionally, an item will inadvertently be mis-represented or there may be an error in the item listing. In those rare situations, we will allow returns on those items. Returns are only accepted up until 5:30PM MST on the Thursday for the current week of auctions. For example, the Tuesday night auction begins at 5:30PM MST on Tuesday. You have 48 hours to return the item in question. Auction house staff will determine if a refund is given. We pay our sellers on the Friday following the auction(s). Therefore it is important to contact us regarding a refund before Thursday at 5:30 PM MST. Refunds will not be allowed after the 5:30 MST Thursday cut off each week.